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Hello, I’m Ben. It’s my pleasure to assist you today. I may also ask for some preliminary information to help me determine the legal position.
How long ago was this? and please explain the situation in some more detail
Hi there Lorna. How long ago was this? and please explain the situation in some more detail
Hello, I am just an independent user on this site, in the same way as you are, which means that unfortunately I have no involvement in the billing side of things. If you need to query anything to do with billing, charges or membership, you may be able to take certain actions by going to your account on this site. Alternatively, please contact the site’s customer service team directly. You can find their contact details by following this link:
Hopefully, they will resolve any issues you have to your satisfaction.
I am not a machine but also as mentioned I have no involvement in the billing side of things and I provided you with the links above where you can contact the people who deal with it. Thanks
You are most welcome. If you have any further questions about this, please do not hesitate to get back to me and I will be happy to help. All the best