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KevinWhiteJA
KevinWhiteJA, Handyman
Category: Small Appliance
Satisfied Customers: 5927
Experience:  Worked on Electronics for more than 15 years
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Our microwave is shutting off after ~20-30 seconds. This

Customer Question

Hello - our microwave is shutting off after ~20-30 seconds. This just started happening on Saturday. It was purchased in March.
JA: What's the brand and model of your microwave? How old is it?
Customer: Model is CFA634GS1B
JA: How long has this been going on with your microwave? What have you tried so far?
Customer: We have received the error message ‘E1006’
JA: Anything else we should know to help you best?
Customer: Not that I can think of
Submitted: 17 days ago.
Category: Small Appliance
Expert:  KevinWhiteJA replied 17 days ago.

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

In the meantime, if you want to add something please feel free to add and I will read it while I am typing my response.

Customer: replied 17 days ago.
Thank you
Expert:  KevinWhiteJA replied 17 days ago.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

Customer: replied 17 days ago.
Chat is fine
Expert:  KevinWhiteJA replied 17 days ago.

E1006 is Magnetron error.

This indicates an issue with the Magnetron that is faulty and will need replacement.

When you turn on the Microwave it starts and then after few seconds magnetron kicks in however, if control detects magnetron has not started to heat it will turn itself off or even trip the circuit.

When magnetron is faulty the Invert board is replaced as well.

The parts are available for £280 + repair charges.

You bought it new in March ?

Customer: replied 17 days ago.
bought it in March
Expert:  KevinWhiteJA replied 17 days ago.

Bosch provides 2 years warranty on its appliances hence, you will have to contact them at 0344(###) ###-####and get this repaired under warranty.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Thank you.

Customer: replied 17 days ago.
Thank you for your help today, and providing the warranty number !
Expert:  KevinWhiteJA replied 17 days ago.

I am glad, I could help.
You're welcome and Good Luck.
Cheers