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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Does it start however, will not heat ?
OK, I am afraid this is high voltage fault.
This is usually caused due to faulty high voltage transformer and/or magnetron.
The cost of repair will be around £200 however, you may contact Zanussi and book fixed price repair.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.