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KevinWhiteJA
KevinWhiteJA, Handyman
Category: Small Appliance
Satisfied Customers: 8175
Experience:  Worked on Electronics for more than 15 years
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I cant register my vaxplatinum power max because I buy

Customer Question

Hi i cant register my vaxplatinum power max because I buy online by credit and now he is broken what can I do
JA: Do you know the model of your Max appliance? How old is it?
Customer: vax platinum powermax from October
JA: How long has this been going on with your Max? What have you tried so far?
Customer: 7 months now when it’s on the 4 screws brushes is smell s like burning
JA: Anything else we should know to help you best?
Customer: where I can go to see what the problem?
Submitted: 21 days ago.
Category: Small Appliance
KevinWhiteJA
Expert:  KevinWhiteJA replied 21 days ago.

Good morning and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your VAX.

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Expert:  KevinWhiteJA replied 21 days ago.

This indicates an issue with the belt and/or motor that will need replacement.

Vax provides 1 year warranty so, even if you have not registered, you may call them to book repair.

Alternatively, you may call VAX at 0330(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

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Customer: replied 21 days ago.
Hi
Expert:  KevinWhiteJA replied 21 days ago.

Hi, please read my previous message.

If there is anything else I can help you with, please let me know.

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Customer: replied 21 days ago.
I have problems with my vax what can I do? Can I come to someone’s place to get him and see what the problem?
Expert:  KevinWhiteJA replied 21 days ago.

Please read the message again, here it is, if you have not received earlier:

This indicates an issue with the belt and/or motor that will need replacement.

Vax provides 1 year warranty so, even if you have not registered, you may call them to book repair.

Alternatively, you may call VAX at 0330(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

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Expert:  KevinWhiteJA replied 21 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

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