Ask a Small Appliance Question, Get an Answer ASAP!
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an appliance technician for 20 years.
I work with a language translation program and would be very grateful for your understanding.
I'm sorry I can't talk on the phone, but another expert can do it for you if you wish. If you were to book the phone service, then you may have to wait a little while until another expert becomes free and accepts your phone request.
I will try to help you as much as possible via chat.
I am sorry that you are having this problem! Please give me a few minutes to check what kind of device you have and download the correct documents. If you have not written the model number or manufacturer please write it to me now.
I ask you now for a little patience.
Such a fault can occur if you have a faulty socket, cable connection or a defective component inside the unit. There may also be a lot of moisture in the electronics. Have you tried the appliance with another socket?
Okay, then it is possible that a short circuit is caused inside the area by a defective component or by a next electrical component. I would recommend that you turn the unit off and let it dry for at least another 24-48 hours. If it does not work, the unit should be completely opened and all electronic components checked. It is not a fault that you can simply reset.
If it still does not work after 48 hours, then it is unfortunately an electrical defect. The unit really needs to be completely opened up and repaired with the right tools. I don't know if they can do it naturally or not, I don't know. Then it is also recommended that you book a technician. I could give you the service number where you could book a repair appointment from the manufacturer.
Here is the telephone number where you can make a repair appointment if you wish: 0345(###) ###-####/a>