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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Small Engine
Satisfied Customers: 8482
Experience:  Worked on Appliances for more than 15 years
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I have a CLSV-B4KC brought from you 08/11/21 and on the

Customer Question

I have a CLSV-B4KC brought from you 08/11/21 and on the bottom of the charger red light flashing at base says defective
JA: Who makes your charger? How old is it?
Customer: Made in PRC
JA: How long has this been going on with your charger? What have you tried so far?
Customer: About a week disconnected all leads and power and then reconnect just red light flashing
JA: Anything else we should know to help you best?
Customer: Nothing 1 can think of
Submitted: 4 days ago.
Category: Small Engine
Expert:  KevinWhiteJA replied 4 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your VAX vacuum.

Expert:  KevinWhiteJA replied 4 days ago.

Please allow few minutes while I check its schematics and then type the answer.

Customer: replied 4 days ago.
Any answers yet
Expert:  KevinWhiteJA replied 4 days ago.

Yes, sorry had to check the schematics and then type the answer.

This indicates either the charger is faulty and/or battery will need replacement.

You may try this:

Please leave it unplugged for few minutes.

Then press and hold the ON button; whilst holding the ON button put the charger back on and let go the button after around 20 seconds.

See if it works, if the issue is still there, I am afraid the battery pack will need replacement.

Usually the battery lasts for around 3-4 years.

Expert:  KevinWhiteJA replied 4 days ago.

Alternatively, you may call VAX at 0330(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

Customer: replied 4 days ago.
No
Expert:  KevinWhiteJA replied 4 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.