Smartphone Questions? Ask A Smartphone Technician for Answers
With both the Volume Up key and the Home key held down, press and hold the Power key.
Release all three keys when the Samsung logo appears.Press the Volume Down key to scroll to wipe data/factory reset.With wipe data/factory reset highlighted, press the Power key.Press the Volume Down key to scroll to Yes --delete all user data.With Yes --delete all user data highlighted, press the Power key.Once the wipe is complete, press the Power key to select reboot system now. Then go through the activation set up process and sign back in to your Google Account to restore.
I am sorry but this did not work, it is still not allowing access.
Thank you very much for your advice this appear to work now.
Hi again Randy is signing back into google suppose to take this long?
I am connected to wifi.
It is still signing in
Finally up and running again. Thank You so much u r a star.
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