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Ask Joel Kalman Your Own Question
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 898
Experience:  I am an MIT graduate with a Master of Science Degree in Electrical Engineering from UC Berkeley.
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My Nokia Lumia 520 is supposed to work as a internet hub but

Customer Question

My Nokia Lumia 520 is supposed to work as a internet hub but when it is connected it crashes my laptop. I am using a Dell M1530 Running Windows 7 can you help please.
Submitted: 3 years ago.
Category: Smartphones
Expert:  Joel Kalman replied 3 years ago.

JoelK :

Hello. Thank you for your question. My goal is to provide excellent customer service.

JoelK :

Have you contacted your mobile service provider to enroll in this service. There is an extra charge to use your smartphone as a mobile hotspot, also known as wireless tethering.

JoelK :

What kind of error messages do you get on your laptop, or does it just shutdown?