Smartphone Questions? Ask A Smartphone Technician for Answers
Hello,Welcome to JustAnswer.com. My name is***** and I look forward to helping you. I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.May I ask for the model name of your Samsung mobile phone?Thank you,Jason Jones
Hello, I am sorry to see that you have not responded to my request for that information. Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.
Simply turning the phone all the way off and back on will force it to reconnect. Press and hold the power button on the phone until it asks if you want to turn it off and turn it back on. Once it is up, is it now working?
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