Smartphone Questions? Ask A Smartphone Technician for Answers
Hi! My name is Pete. I am the expert who will be assisting you today.
Have you tried logging in to your Google account to check if your contacts and photos are backed up there?
Ok, you will need to check if the information is backed up in Google first.
If you don't remember your password, you can reset it at https://accounts.google.com/signin/recovery