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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 152
Experience:  Experience in supporting and using smartphones.
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I am informed my phone is out credit how do I buy more

Customer Question

I am informed my phone is out credit how do I buy more credit
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: samsung galaxy
JA: How long has this been going on with your Galaxy? What have you tried so far?
Customer: It let me know that I have used all credit and ask me to buy more
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Smartphones
Expert:  Virtual-mod replied 1 year ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Jessica Chastain replied 1 year ago.
Did you have service through a carrier such as Verizon or Sprint before?
Expert:  Jessica Chastain replied 1 year ago.
Did you find out the Carrier so we can walk through the steps of adding credits to your phone?