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Viet-Smartphone Tech
Viet-Smartphone Tech, Smartphone Technician
Category: Smartphones
Satisfied Customers: 53851
Experience:  Troubleshoot issues with smartphones.
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Morning, Huawei P Smart 2019 phone, suddenly got voice

Customer Question

Morning,
JA: What's the brand and model of your product?
Customer: Huawei P Smart 2019 phone, suddenly got voice descriptions of actions last night, blocks the normal way the phone works, have to highlight an icon then double tap, some things like scrolling, unlocking screen don't work, any idea what it is?
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: No, just how to deactivate it so the phone works normally please
Submitted: 1 year ago.
Category: Smartphones
Customer: replied 1 year ago.
Happy to type, can switch to call if needed later
Expert:  Virtual-mod replied 1 year ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Viet-Smartphone Tech replied 1 year ago.

Hi,

I'm sorry about your phone issue. I'm glad to assist you today.
- That is the Talkback feature. To fix this, press and hold at the same time both the Volume up and down buttons for at least three (3) seconds.

- Or you can press and hold the Power button until your phone vibrates, then touch the screen with two fingers for at least three (3) seconds.

- If needed, please click on the websites below for some instruction videos:

https://www.youtube.com/watch?v=mta599wEP_Q

https://www.youtube.com/watch?v=dI-LsUi7coo

https://www.youtube.com/watch?v=jrAPk2r7yAA

We can schedule a time. Please reply at the box below, then click on the Send button below. Thank you for your patience.