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Richard
Richard, Hardware Engineer
Category: Smartphones
Satisfied Customers: 65430
Experience:  Extensive Smartphone Issue Resolvement
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I was challing with you just a minute ago, but got cut off,

Customer Question

I was challing with you just a minute ago, but got cut off, I am having problems sending text messages, after I send, status say's REQUESTED
JA: What's the brand and model of your product?
Customer: S10
JA: What have you tried so far?
Customer: Just looking at the status
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No that's fine
Submitted: 19 days ago.
Category: Smartphones
Expert:  Richard replied 17 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please hold the power button on the phone until you see a menu and choose power off.

Then power on the phone and tell me how it still has the problem.

Thank you