Smartphone Questions? Ask A Smartphone Technician for Answers
Hi! Welcome to JustAnswer.com, an independent Question and Answer site. My name is ***** ***** I will be assisting you today.
I am sorry to hear that you are facing this issue with your iOS device. I know that can be frustrating but I am here to help you. Hopefully we can have this resolved quickly.
Please note: If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me.
Here is how you can fix this.
Please go to this link http://appleid.apple.com/ and click "Forgot Apple ID or password?"
Then try to recover your account using on-screen instructions.
Unfortunately if you failed to provide verification details on your account, you cannot able to recover your Apple ID.
Please let me know if you have follow up questions. Thank you.
I don't have access to your account details or charges, but customer service would be glad to help you with that.
For refund, please contact customer service at https://www.justanswer.com/help/contact-us