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Richard
Richard, Hardware Engineer
Category: Smartphones
Satisfied Customers: 67531
Experience:  Extensive Smartphone Issue Resolvement
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I can’t. Get my emails. Off server, Aol, I pad, I’m a bit

Customer Question

I can’t. Get my emails. Off server
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Aol
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: I pad
JA: What troubleshooting have you tried?
Customer: I’m a bit slow. I’m getting on a bit I’m. 86 year old
JA: Anything else you want the Email Expert to know before I connect you?
Customer: The cost of. Assistance
Submitted: 14 days ago.
Category: Smartphones
Expert:  Richard replied 14 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://help.aol.com/articles/account-management-managing-your-aol-password
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you