How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve Herrod Your Own Question
Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
Type Your Software Question Here...
Steve Herrod is online now

can I use original activation code

Customer Question

can I use original activation code
Submitted: 4 years ago.
Category: Software
Expert:  Cris replied 4 years ago.

Is the original activation code expired or has it been renewed?
Customer: replied 4 years ago.

not expired was for 1 year up to 3 appliences

Expert:  Cris replied 4 years ago.
Has the software been installed on 3 computers?
Customer: replied 4 years ago.

no only main

Expert:  Cris replied 4 years ago.

Is the key printed on sleeve inside of the disc or did you purchase online?

If no computer has been activated besides the main PC the key should still be valid.

What message are you receiving when you enter it? Does it say invalid?
Customer: replied 4 years ago.

Key on credit card size plastic in cardboard sleeve with installation advice.

Willretry now. entered


got page not recognised

Expert:  Cris replied 4 years ago.
Install the Norton software on your PC. When it ask to activate the software enter the product key. Let me know how it goes.