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Richard, Software Engineer
Category: Software
Satisfied Customers: 43192
Experience:  Software Systems Specialist.
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Windows 7 64 bit ultimate wkg ok until agreed to I tunes fix

Customer Question

Windows 7 64 bit ultimate wkg ok until agreed to I tunes fix for windows I have now lost my settings and ability to administrate. tried system restore no change. All programmes are on computer but unexcessable. Tring to reinstall windows 7 clean but need to administrate?
Submitted: 4 years ago.
Category: Software
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

Can you tell me the make and model of your computer please?

And what happens when you try to open a program?

Thank you
Customer: replied 4 years ago.
Dell Inspiron 620
Opening prog is like starting all over some wont open files difficulttoopen
Customer: replied 4 years ago.

how to clean install w7 again with out administrator disabled

Expert:  Richard replied 4 years ago.
ok, we need to do a clean install of windows, as the update has completely corrupted your Windows version.

first, backup all data off the computer you wish to keep.

Can you restart the computer and keep tapping F8 until you get a menu.

Choose Repair your computer, then choose System Recovery and it will perform the reinstallation.

I know you got requested for a password, but you should not when doing it via this method.

Let me know the results please David

Thank you