How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Software Engineer
Category: Software
Satisfied Customers: 44525
Experience:  Software Systems Specialist.
Type Your Software Question Here...
Richard is online now

How I can reinstall windows 7, if I dont have disk? I have

This answer was rated:

How I can reinstall windows 7, if I don't have disk? I have only product key.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

did you lose the disk? If not, where did you get the product key from?

Thank you
Customer: replied 3 years ago.

I bought laptop without the disk. The product key label is on the laptop.

Thank you

What is the make and model of the Laptop?
Customer: replied 3 years ago.

acer aspire 5552, installed Windows 7 home premium

ok, this comes with windows on a hidden partition, so as long as they have not removed it, you reinstall it this way.

To do the reinstall, turn off the computer.

Hold the ALT key down and with it held down, turn on the computer and keep tapping F10 (still with ALT held down) until you get to the recovery manager.

Then follow the steps onscreen to perform a factory restore, which reinstalls windows and returns the computer to new.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and 2 other Software Specialists are ready to help you