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Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21618
Experience:  Expert for over 10 years
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Unable to rip cd getting message "windows media player cannot

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Unable to rip cd getting message "windows media player cannot find the file"
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

1. Shutdown windows media player.

2. Stop the media sharing service. Go to Start->Control Panel->All Control Panel Items->Administrative Tools->Services. Right-click on the “Windows Media Player Network Sharing Service” and select Stop.

3. Navigate to “c:\Users\”your username”\AppData\Local\Microsoft\Media Player. Now delete the files named CurrentDatabase_***.wmdb and LocalMLS_*.wmdb.

4. Start the media sharing service.

5. Now restart Windows Media Player.
Customer: replied 3 years ago.

Hi Josh


thanks for the info but my IT skills are limited and will require a bit more advice in simple terms

Sure -

Do you have Windows XP, Vista, 7, or 8?
Customer: replied 3 years ago.

Windows 7


Would you prefer I connect to your computer and perform the steps for you? It is quicker and would stop us from going back and forth via chat.
Customer: replied 3 years ago.

yes please

navigate to and type in the code "1" without the quotes
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Customer: replied 3 years ago.

Thanks for your help Josh - very pleased with the result