How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Software Engineer
Category: Software
Satisfied Customers: 43331
Experience:  Software Systems Specialist.
Type Your Software Question Here...
Richard is online now

While using Win Live Mail I frequently get the message "Your

Customer Question

While using Win Live Mail I frequently get the message "Your server has unexpectedly terminated the connection. Possible causes include server problems, network problems or a long period of inactivity". (This last is not a starter). What can I do to stop this?
Submitted: 2 years ago.
Category: Software
Expert:  adamd-mod replied 2 years ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!


Customer: replied 2 years ago.

Please continue your search.


Expert:  adamd-mod replied 2 years ago.


We will continue to look for a Professional to assist you.

Thank you for your patience,


Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me when this problem started and with which email provider it is connecting to?
Thank you
Customer: replied 2 years ago.

This problem has been present for a long time (2 years?) My email provider is via windows live mail.


Expert:  Richard replied 2 years ago.
Thank you
Click Start, type in MSCONFIG and press enter.
Click on the Startup Tab and click Disable All.
Click on the Services Tab and click "Hide All Microsoft Services"
Then click Disable All
Click ok, restart and tell me if you still get the error please.