How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 18341
Experience:  10+ years of work experience.
30759776
Type Your Software Question Here...
Jason Jones is online now

My laptop cannot read my USB, can the information be retri

This answer was rated:

my laptop cannot read my USB, can the information be retrived





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask for the full brand and model name of the USB device that is not functioning?
I will be standing by.
Thank you,
Jason
Customer: replied 2 years ago.

imation 2GB (mic) HMDS-02GL E-D***-**-****

Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
Jason Jones and 2 other Software Specialists are ready to help you
Thank you.
Please, click the following link and choose to run the remote application: http://74.208.221.55/?Session=13d1f9f3-d989-4332-807a-9bf3a79bebbd&Theme=Embedded
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason