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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Other
Category: Software
Satisfied Customers: 39860
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I keep getting an error this morning when I open up excel

This answer was rated:

Hi
I keep getting an error this morning when I open up excel and outlook
"We are sorry but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result"
I have restarted my laptop and also clicked on the repair now box but nothing is happening?
Hi,I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 2 years ago.

windows 8 and yes to the remote session

Thank you. Please accept the remote support offer, thenClick on the website below in order to connect remotely with me:http://connect.teamviewer.comThen download / run the file called TeamViewerQS...Then tell me the ID and password ***** will provide in the TeamViewer program.Do not close the TeamViewer program.Please reply at the box below. Thank you.
Viet - Computer Tech and 3 other Software Specialists are ready to help you
Please click on the website below:http://connect.teamviewer.comThen download / run the file called TeamViewerQS...Then tell me the ID and password ***** will provide in the TeamViewer program.Do not close the TeamViewer program.Please reply at the box below. Thank you.
Customer: replied 2 years ago.

have you received the password ***** ID?

No, you need to tell me the ID and Password ***** shows. What happens when you click on the website http://connect.teamviewer.com? Do you see the item TeamViewer...? If yes, can you open / run it? Then can you tell me the ID and password ***** the TeamViewer program on your computer? Please reply at the box below. Thank you.
Customer: replied 2 years ago.

I sent it in the secure box - private contact info

Thank you for the remote support session. Please reply back at the box below if there is still issue. Thank you.