How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 18278
Experience:  10+ years of work experience.
Type Your Software Question Here...
Jason Jones is online now

My Iomega MDHD 500 N holds all my photo archives. It was accessible

This answer was rated:

My Iomega MDHD 500 N holds all my photo archives. It was accessible under Win8.1 but now, with Win10 I am told it is not accessible - contact administrator I have read somewhere Microsoft may have deemed it in my interest to 'protect' my wireless network
I will be the person helping you today.
I can see that you may need a little bit of extra help as the move to Windows 10 may require a bit of work to fix this problem.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Customer: replied 2 years ago.
You will find your way round my machine quicker than I will ever do ! Remote not a problem for me
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
Jason Jones and other Software Specialists are ready to help you
Follow the instructions below to begin the remote helping screen.
Remote page:
After clicking the link above, enter the following two digit number: 18 and click the circle button to start the remote application.
I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.
Thank you for your time and please, do not forget to rate my help on this page.
- Jason