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Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21671
Experience:  Expert for over 10 years
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I am ***** *****. the problem is that my partner can

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hello, I am ***** *****.
the problem is that my partner can not get any attachments up to read, it keeps asking for o file/folder which I do not know nor does she, can you help to solve this problem. I am on my page at the moment
Hi, It would require accessing your partner's computer and viewing the error message so we can fix it. Do you have access to their computer?
Customer: replied 2 years ago.
yes I can go to her page and show you the problem
Great! I am sending you the offer for remote services so that I can connect to your computer and show me the error. Please allow a minute or two before the request appears. After you accept, I will provide you with the steps.
Josh and 2 other Software Specialists are ready to help you
Customer: replied 2 years ago.
please let me know when you want me to get her page and the problem up on screen for you.
Click here: Select I AGREE/RUN whenever prompted
Customer: replied 2 years ago.
Her email address is***@******.***
Please follow my steps so I can connect to your computer (look above your last response)