How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13092
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
Type Your Software Question Here...
Bryan is online now

Why is my computer (Windows 10) so slow I can't get on line

This answer was rated:

why is my computer (Windows 10) so slow I can't get on line to check emails
Hi, and thank you for asking your question. Are you currently replying to me from the laptop with these issues? If so, may I set up a quick, secure remote session to check the issues now? Please reply back using the box below. Thank you.
Customer: replied 2 years ago.
yes its my laptop
OK; let's get started with the remote session now. Please open up the following link: the page that opens up, click "I Agree."Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the bottom of your browser window.) I'll then be connected; thank you.
In remote session now; thank you.
Bryan and other Software Specialists are ready to help you