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John, Software Support Specialist
Category: Software
Satisfied Customers: 5721
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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My email a/c stopped working on my pc on 1st April2016 - having

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My email a/c stopped working on my pc on 1st April2016 - having been away I have only just found this situation
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help youSir is this a email issue happening on windows or Apple computer?Which email service are you using let me know the part after @ in your email id for [email protected] do you open this email is it using web browser or email application?Sincerely,JohnNote: - Please reply using the box below.
John and 3 other Software Specialists are ready to help you
Customer: replied 1 year ago.
Windows 10. ***@******.***. Web browser
Please click on this link that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.