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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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I have a Toshiba Laptop model C670/14N which came with

Customer Question

Hi, I have a Toshiba Laptop model C670/14N which came with Windows 7 Home Premium and worked very well till I was egged on (by yourselves) to update to Windows 10. The latest version works well till software updates come along (no option to bar these) and on switch on pc starts but sits on blank screen. I've spent lot of time on recovery to previous use/or default stage etc... .Toshiba now informs me that this model 'does NOT support' Windows 10.My option is to revert back to version 7.The original version was not stored/backed up. As a pensioner I would appreciate if you can help.
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you tell me please, what now happens exactly when you turn on your Laptop?