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Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21713
Experience:  Expert for over 10 years
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Unable to establish contact to reset password on own

Customer Question

unable to establish contact to reset password ***** own computer for ***@******.***.
lost my original Windows 10 password ***** when attempting to download App
to link my HP PAVILION to my HP printer.
New account created ,***@******.*** ,together with new
password ***** however after same was set up I must have made an error in password
entered, consequently access is declined.
I have visited PC World, from where I purchased my new computer, 14.07.16,
technician unable to reset password ***** Microsoft fault in system.
Can you please help me to resolve situation & make an old man happy....
Submitted: 1 year ago.
Category: Software
Expert:  Josh replied 1 year ago.

Hi Stanley,

Do you have the phone number ending in 72?

Expert:  Josh replied 1 year ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.