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Hello Donald and welcome.Sorry to hear you're having trouble with your computer.May I connect with you to troubleshoot this issue directly?Regards,Martin
Thank you. From your computer click the following link:
https://ngmt.screenconnect.com/?Session=c4318948-9d98-4f4a-b245-512aa06286e2Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientLet me know once you've done that or if you need additional steps.Martin