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Hello sir/madam, I would like to help you, please let me know when you are ready.
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.link: http://tiny.cc/z5lvcx
hi again, when you come back please let me know, so we can continue.