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Richard
Richard, Software Engineer
Category: Software
Satisfied Customers: 48326
Experience:  Software Systems Specialist.
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I am trying to register my amazon hd8 but the system will

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I am trying to register my amazon hd8 but the system will not accept my details

Hi there and welcome

When it rejects your credentials, what is the exact error it gives you?

Please let me know

Thank you

Customer: replied 7 months ago.
REGISTRATION ERROR. THE INFORMATION GIVEN DOES NOT MATCH AN AMAZON ACCOUNT

Thanks

Have you ever used this amazon account before?

Customer: replied 7 months ago.
i MAY HAVE DONE SOME TIME AGO BUT FORGET WHEN OR WHY AND DETAILS BUT DID NOT PURCHASE ANY ITEMS NOR HAVE DONE SINCE

Thank you

Can you tell me the email address you use for your account please

Customer: replied 7 months ago.

Thanks

An email was sent to that address with a link to reset the password.

Reset the password ***** then use that address and the new password ***** your Kindle.

Let me know please how you go

Customer: replied 7 months ago.
i ASSME THAT THE NUMBERS SENT BY E-MAIL WAS MY NEW PASSWORD ***** IT DID NOT WORK FOR ME . DOES NOT MATCH AN AMAZON ACCOUNT

No.. it was the link to reset the password..

Do you wish for me to connect to your computer and do this for you?

Customer: replied 7 months ago.
PLEASE BUT i DO NOT WISH TO PAY A BILL EVERY MONTH i AM 84 AND ON A PENSION THIS HAS ALREADY COST ME A FORTUNE IN MY CIRCUMSTANCES

No it is just once off, please accept the offer I made so I can connect.

Richard and 2 other Software Specialists are ready to help you

Thank you

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 7 months ago.
I have clicked the link but nothing hapens

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 7 months ago.
I am not a computer expert as you may have gathered, but I am wondering how I find your new password ***** I have clicked on the link BUT nothing has appeared yet

ok, we will try another way, are you on a windows or mac computer?

Customer: replied 7 months ago.
Winxows7

Click this link, please

http://www.justanswer.com/remotedesktop/join.aspx?Session=c032bc3f-8d59-4d65-a401-2da03a6339da

Click I agree and run the file that downloads.