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Divyansh Pagaria
Divyansh Pagaria,
Category: Software
Satisfied Customers: 2755
Experience:  SAP CRM Consultant at Wipro
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I'm trying to load microsoft teams on my phone - I've

Customer Question

Hello, I'm trying to load microsoft teams on my phone - I've entered a code and password ***** it keeps saying my phone number has already been taken..
JA: When were you last able to use your phone?
Customer: I don't understand the question, my phone is working fine
JA: What confuses you?
Customer: It says add a phonenumber to use the app, but when I add my number it says it's already taken..
JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Smartphone Expert can walk you through restoring your photos, contacts and other data from a backup (if you have one).
Customer: I'm nervous of doing that, is there no other way
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no, I just want to get this app working please
Submitted: 8 days ago.
Category: Software
Expert:  Divyansh Pagaria replied 8 days ago.

Thank you for posting your question. My name is ***** ***** I'll be working with you. I’m sorry to hear you're having trouble. I’ll certainly try to help you.

  • May I know have you used MS teams before?

Customer: replied 8 days ago.
No
Expert:  Divyansh Pagaria replied 8 days ago.

May I confirm do you have a Microsoft account?

Expert:  Divyansh Pagaria replied 7 days ago.

Please use the below link to download MS teams

Link - https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app