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Max
Max, IT Consultant, Network and System Admin - USA
Category: Software
Satisfied Customers: 5606
Experience:  IT Consultant, Network and System Admin - USA
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I have installed MalwareBytes on both iPad and iPhone, but

Customer Question

I have installed MalwareBytes on both iPad and iPhone, but am still getting hacker messages coming through. What should I do
Submitted: 16 days ago.
Category: Software
Expert:  Max replied 16 days ago.

Thank you for using JustAnswer.com independent paid question-answer service

My name is Max

Sorry to hear about the trouble , I know that can be frustrating.

Hopefully, I can answer this quickly for you.

***

Are the messages come in as text messages or as emails?

Customer: replied 16 days ago.
My IPad Pro, which I am working on right now
Expert:  Max replied 16 days ago.

Are the messages come in as text messages or as emails?

Expert:  Max replied 15 days ago.

You should block the sender.

Customer: replied 14 days ago.
Website
Customer: replied 14 days ago.
How do I block the messages
Expert:  Max replied 14 days ago.

power off ipad and iphone completely for 3 minutes, then start it back on and messages should be gone. then run malwarebytes to clean again.

Customer: replied 14 days ago.
Thanks will try
Expert:  Max replied 14 days ago.

ok, great