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Benjie
Benjie, Software
Category: Software
Satisfied Customers: 14675
Experience:  Computer and IT Support Engineer
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How do I look at the reply to my cse against money? Money,

Customer Question

How do I look at the reply to my cse against Virgin money?
JA: What's the brand and model of your product?
Customer: Virgin Money
JA: What have you tried so far?
Customer: casenumber RES 10237988
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: nope
Submitted: 10 days ago.
Category: Software
Expert:  Benjie replied 10 days ago.

Hello! Welcome to JustAnswer. Thank you for your question. I'm Benjie and I can help you today.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

May I know What exactly account are you having trouble accessing?


Expert:  Benjie replied 10 days ago.

Since I didn’t hear from you please try these general instructions.

To protect your security and privacy,  Contact your bank directly.

Here's the link: https://uk.virginmoney.com/service/support-hub/

We best recommend a conversation thru the phone because they going to ask you some few sensitive information that can only be given over the phone and in addition, they need to validate your information.

If I have not fully addressed your questions or if you have any follow up questions, or if I have misinterpreted your questions in any way,

Please feel free to reply here. I’m more than happy to help you!