Hello, I apologize for the inconvenience this has caused. Since I haven't heard back, I'm assuming the solution I gave you solved the problem. Please do not hesitate to contact me if you have any questions.
I'd love to help you look into this issue today, just let me know! :)
In case you missed my last response, I want to provide it to you again. You can always ask a follow-up question:
Since I didn't hear from you please try these general instructions.
There are some options you can do to resolve this situation. You can either go to their website, sign in your account, and in your Account see if you have the ability to change the credit card details. If you are unable to do so, you may need to then contact their customer support. Once there, you can explain them the situation and ask them to change the payment on file.
We best recommend a conversation thru the phone because they going to ask you some few sensitive information that can only be given over the phone and in addition, they need to validate your information.
Thank you again for visiting JustAnswer, Please let me know if you have any follow-up questions or if anything in this answer was unclear, and I will be happy to help.
If you are not satisfied, we can go back and forth until you have the answer you need.
Thank you very much, and have a wonderful day.