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Anikesh G
Anikesh G, Computer Expert
Category: Software
Satisfied Customers: 3297
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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Gd morning, I have just purchased tickets for Delapre Park

Customer Question

Gd morning, I have just purchased tickets for Delapre Park Dinosaurs for Friday 6th August and it's gone through but for the 3rd? Help
JA: What specific product are you working with?
Customer: Groupon
JA: What have you tried so far?
Customer: I don't know what else to do, my money has been taken from my bank, and I have receipts but for wrong date
JA: The Electronics Expert will be able to walk you through that. Is there anything else the Electronics Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: No, that's all thankyou
Submitted: 12 days ago.
Category: Software
Expert:  Anikesh G replied 12 days ago.

My name is ***** ***** Thank you for posting your query in JustAnswer.

I am sorry to hear that you are having trouble. I know that can be frustrating.

Hopefully, we can get this resolved quickly. Please allow me a few minutes to review your question to ensure that I don't miss anything.


Expert:  Anikesh G replied 12 days ago.

May I know from which website/service did you make the purchase?

Customer: replied 12 days ago.
Groupon
Expert:  Anikesh G replied 12 days ago.

You can modify or cancel appointments made directly on Groupon via the Booking Tool—both on our website or mobile app. 

Follow the below steps to edit your booking:-
  1. Head to My Groupons.
  2. Select the option to manage your booking next to your Groupon.
  3. Choose a new date and time from those available.
  4. Save your booking.

I hope this helps.

Customer: replied 12 days ago.
Can u do it for me please
Expert:  Anikesh G replied 12 days ago.

Are you able to view my response?

Expert:  Anikesh G replied 11 days ago.

Is your issue fixed now?

Expert:  Anikesh G replied 11 days ago.

I hope I have provided you with helpful information.

If you have any questions or want any additional information, please don't hesitate to ask.

And thank you for using Justanswer.com.

Best Regards,

Anikesh