South Africa Law
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Hi thank you for your message. They are a lodger, they are not a tenant. Tenants have secured rights and tenants you have to follow eviction process through the courts. I am not sure why the police would have said that to you. If they are a lodger you can evict them there is no need for any section 21 or section 8 notice or possession order because they are not applicable to lodgers. You give them reasonable notice and from memory you were going to give them notice to leave by a specified date and if they did you would change locks. As a landlord you can choose to apply to court for a possession order but it is not mandatory for lodgers. I cannot honestly comment on why you were told otherwise.
IF you have changed the lock how are they refusing to leave? How did they have access? They would be tresspassing and that is why the police need to have taken action against a tresspasser and to not judge you for doing what you are entitled to do.