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Hello Bill, I'm Keith and happy to help you with your question.
This is not a proper way to treat employees, but I am sure your can read between the lines as well as I can!
Under PAYE rules which have been in force since the early 1940s an employer is required to provide written evidence of payments made and any deductions of tax and National Insurance made on each and every occasion such payments take place. They are also required to provide an end of the year summary, the P60 and on termination of employment, a P45. The antics of your employer leave much to be desired. You could report them to your tax office, but, frankly, in the words of Rhett Butler in 'Gone with the Wind,' I don't think that HMRC will give a d..... either!
You are simply being given the run around by your employer, but regrettably there is little you can do about it other than kicking up a fuss whenever things go wrong. If you are a member of a Trade Union they might be able to put pressure on your employer, a long shot I know.
I am so sorry to have to be so negative in my response to your question. Jobs are hard to come by these days and your employer is probably well aware of that situation.
tHANKS BUT NO MORE INFORMATION REQUIRED - I GAVE YOU 10 AND ADDED THAT YOUR ANSWER WAS SUPPORTED LATER WHEN I HAVE BEEN AT HMRC. thanks, Bill