Have Tax Questions? Ask a Tax Expert for Answers ASAP
Hi. My name is*****'m looking at your question now and will post my answer or ask for more information here in a short while.
If the error is as simple as you say it is, then frankly, it shows HMRC in a very bad light.
All you can do at this stage is to make a complaint uisng the procedure here. If I were you, I'd make the complaint verbally by calling the number here. Ask to speak to a complaints manager and don't be fobbed off by the person who answers the phone offering to help. This seems to be beyond the HMRC minions. When you get to speak to a complaints manager, explain the problem to him or her and ask them what they intend to do. You should ask them to have tax collection proceedings suspended while they investigate the matter. In my experience, the complaints managers are good at getting things done. Keep notes of telephone conversations and copies of correspondence. You might also call the tax collection people and tell them that the matter is the subject of a complaint.
I hope this helps but let me know if you have any further questions.
If your ex-employer has reported earnings for the wrong year, then either your ex-employer should put the record straight or HMRC should take it up with them. You should not be penalised.
You told me earlier that you had completed a tax return and now you have another. If it will help HMRC, then complete it but you will need to make the complaint.