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Under the reverse charge system you still issue a VAT invoice with tax at 20%. However, you simultaneously enter the VAT as an input thus for you effectively making it zero rated, but your customer has a VAT invoice from which he can reclaim the input tax.
If he ceases to be registered for VAT you still issue a VAT invoice as normal, he pays and you render the money on your quarterly return.
I do hope that I have been able to resolve your conundrum for you.
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