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TaxRobin, Tax Consultant
Category: Tax
Satisfied Customers: 19466
Experience:  International tax
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I have received an e-mail from HMRC Government Gateway

Customer Question

I have received an e-mail from HMRC Government Gateway [*****@******.***] stating that my fiscal activity shows that I am due to refund of £338.95 GBP. How can I check to see if this true or a scam.
Assistant: Which tax year is the refund for?
Customer: there is no date given but only says it is from last year.
Assistant: Anything else you want the Accountant to know before I connect you?
Customer: They ask for me to give the relevent information, bank details, address and such things they say they require to deposit this amount.
Submitted: 6 months ago.
Category: Tax
Expert:  TaxRobin replied 6 months ago.

Hello and thank you for allowing me to assist you.

Expert:  TaxRobin replied 6 months ago.

HMRC will never send notifications by email about tax rebates or refunds.

Do not:

  • visit the website
  • open any attachments
  • disclose any personal or payment information

HMRC will never ask for personal or financial information when they send text messages.

Do not reply if you get a text message claiming to be from HMRC offering you a tax refund in exchange for personal or financial details. Do not open any links in the message.

Send any phishing text messages to 60599 (network charges apply) or email *****@******.*** then delete it.

Expert:  TaxRobin replied 6 months ago.

Even if you get the same or similar phishing email or text message often, email it to *****@******.*** and then delete it.

Expert:  TaxRobin replied 6 months ago.

Please post below so I know you have read and understand my response.