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Hello, I am one of the experts on Just Answer and pleased to be able to help you with your question.
All student loan repayments are, or should be, taken from your net income. Tax does not come into them at all.
I am of the opinion that they are in error.
That would be my advice. Student loan repayments come out of cash available to you post tax and NI deductions. In essence it comes out of your own pocket.
Thank you for yur support.