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Hello, I am one of the experts on Just Answer and pleased to be able to help ou with your question.
Do you have the registration document?
Then take it along with the certificate of insurance and vehicle test certificate if appropriate to the Post Office tomorrow. They have access to the DVLA data base and can unscramble the situation for you.
Using the PO is by far the simplest way out of your situation.
Delighted to have been of assistance. Last year at renewal time I was hospitalised for a month and renewed no problem. Some twerp in a contracted out part of the DVLA organisation twittered away for some time, but eventually gave up. The road tax on my vehicle is zero anyway.