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Accountant@Work
[email protected], Accountant
Category: Tax
Satisfied Customers: 623
Experience:  Executive Director at [email protected]
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I need help, my utr and national insurance aren’t linked and

Customer Question

Hi I need help, my utr and national insurance aren’t linked and it’s stopping me have my tax rebate please could you help
JA: For which tax year do you need help?
Customer: i couldn’t have last years either and only now found out why, I hope I’m entitled to both…
JA: Is there anything else the Accountant should know before I connect you? Rest assured that they'll be able to help you.
Customer: That’s brilliant news, thanks so much… that’s it I think
Submitted: 17 days ago.
Category: Tax
Expert:  [email protected] replied 17 days ago.

Hi, welcome to JustAnswer. I'm [email protected], a UK-Qualified Chartered Certified Accountant with over 15 years of experience. I'll be answering your question today.

Customer: replied 17 days ago.
Hello, not sure how to sort it… so am very grateful for you’re help
Expert:  [email protected] replied 17 days ago.

This is quite an odd issue. Your personal UTR is only issued when you state your NINO. After HMRC cross-checks your biodata, date of birth, etc only then a UTR is issued.

In order to resolve this issue, you will need to contact the technical helpline of HMRC on 

Telephone:
0300(###) ###-####

ID issues are very critical therefore HMRC will have to investigate it for correction.

Once your details are corrected, you may apply for any tax rebates. You have upto 4 years to make a tax refund claim

Expert:  [email protected] replied 17 days ago.

I hope I've answered your question? If, however, any part of my response is unclear, please do let me know and I'll try to explain it further.

Customer: replied 17 days ago.
No problem at all thank you, ***** *****’t think so… hopefully I can get it’s been an ongoing problem for some time now…
Expert:  [email protected] replied 17 days ago.

You're welcome. Thank you for using JustAnswer