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Recent Hob questions

The gas ignition button has stopped working....is there a

The gas ignition button has stopped working....is there a battery anywhere? It's a convectomat manual gas cookerJA: Just to clarify, what's the make and model of the appliance? And has it done this before?Customer: it hasn't done this before. It's a very old gas cooker. the hobs all work all....gas lights up ok it's the oven which as stopped working....it used to switch itself on when you turned the dial....but no more....I thought perhaps the battery has gone? (hobs are lit with a manual gas lighter the name on the front of the gas cooker says only "Convectomat"JA: Do you plan on doing the work yourself?Customer: no....I really need a professional who knows what he is doing to do what is needed....in case a problem with the gasJA: Anything else we should know to help you best?Customer: yes, if there is a battery that can be easily fitted I would try to replace the battery myself....once I find out where it is

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Daniel

senior service enginner

High School or GED

18,860 satisfied customers
I have a Siemens ET79054EU/01 ceramic hob (installed 2002)

I have a Siemens ET79054EU/01 ceramic hob (installed 2002) One small ring has died, but I'm not finding a spare online that I can be certain is compatible. can you help please. AlanJA: Is your Siemens hob gas or electric? How old is it?Customer: electricJA: How long has this been going on with your Siemens hob? What have you tried so far?Customer: It has not lit up for weeks.JA: Anything else we should know to help you best?Customer: I just wish to find a compatible replacement code number. There are Bosch ones, but the websites do not say if they are compatible with my model.

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Tamar D

Mechanic II

Vocational, Technical or Trade School

2,050 satisfied customers
I have a Neff Induction Hob Model T4243XO/03. When I turned

I have a Neff Induction Hob Model T4243XO/03. When I turned it on a square red lamp illuminates above the power switch and no other controls are working.JA: Is your Neff hob gas or electric? How old is it?Customer: Electric induction hob, probably 8+ years oldJA: How long has this been going on with your Neff hob? What have you tried so far?Customer: Just happened this afternoon, was working fine last night. Tried turning hob off and back on at the main wall switchJA: Anything else we should know to help you best?Customer: That's all I can tell you.

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3,432 satisfied customers
The two front hob plates no longer work on our Beko cooker

Hello, the two front hob plates no longer work on our Beko cookerAssistant: I'll do all I can to help. How long have you been dealing with this?Customer: One stopped working about a year ago and the other a couple of years ago. I didn't realise anything could be done!Assistant: Do you plan on doing the work yourself?Customer: I could tryAssistant: Anything else we should know to help you best?Customer: I am not an experienced person with electrical items tho I did just fix a light fitting!

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3,432 satisfied customers
I have an Elica Nicholas Tesla Hob. My electrician has wired

I have an Elica Nicholas Tesla Hob. My electrician has wired in & plates are working but extractor is not. Can you help us?JA: I'll do all I can to help. How long have you been dealing with this?Customer: It's a new hob, connected week before last. Electrician couldn't come back again until today to sort outJA: Do you plan on doing the work yourself?Customer: My electrician is here standing next to me. He will do the wiring/rewiringJA: Anything else we should know to help you best?Customer: Only that the central extractor is not working

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JamesI

Bachelor of Science Honours

8,894 satisfied customers
Bosch PUE611BF1B Hob The number slashes not working, Bosch

Bosch PUE611BF1B Hob The number slashes not workingJA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?Customer: Bosch PUE611BF1B HobJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: Just a pot of water on it

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Daniel

senior service enginner

High School or GED

18,860 satisfied customers
I need an Aga engineer to replace the natural gas jets that

I need an Aga engineer to replace the natural gas jets that where originally on my 6/4, electric hob, gas ovens. These where changed as I moved to the country where there was only calor gas. I have now moved into a house with natural gas. Please can you help? Also need a service!Assistant: What's the make and model of your oven? And can you guesstimate how old it is?Customer: Aga, possibly 12 years old. But can't be sure as not at the house where the cooker is!Assistant: Do you plan on doing the work yourself?Customer: No. Have been told I need a qualified Aga engineerAssistant: Anything else we should know to help you best?Customer: Not to my knowledge

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JamesI

Bachelor of Science Honours

8,894 satisfied customers
I have a Miele Induction Gob Error reading FE 31?? <

I have a Miele Induction Gob Error reading FE 31??JA: Can you guesstimate how old your Miele is? And just to clarify, what's the exact model?Customer: < 1year,dont know modelJA: Do you plan on doing the work yourself?Customer: Don't know what tjhe problem is ,and is it fixaqble by an amateur?JA: Anything else we should know to help you best?Customer: No,it was working an hour ago

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3,432 satisfied customers
When I try to use three elements on my induction hob

When I try to use three elements on my induction hob (FD9711) I'm getting the error message '135'. What does this mean? ThanksJA: What happened just before your hob displayed this message?Customer: I was using them and then they just suddenly started flashing up with 'E' but one is still working fineJA: How long has this been going on with your hob? What have you tried so far?Customer: It just started yesterday evening - I looked at the manual and this error message is not shown but it suggested turning off the hob leaving it for 30 seconds and then turning back on but they still didn't workJA: Anything else we should know to help you best?Customer: No that's it

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JamesI

Bachelor of Science Honours

8,894 satisfied customers
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