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Recent Induction Cooktop questions

I have a side by side American style fridge freezer

Hi, I have a side by side American style fridge freezer RS21DGRS. Ive tried to get a replacement water filter from Partmaster co uk They have provided a blue cap filter that looks the same but it doesn't fit in . Having talked with them they have said the red cap ref Part No FL 293G is no longer made. Do you know if this is correct?JA: What device or product does this involve?Customer: I've given the fridge freezer reference above + the ref on the current filter?JA: How long have you had your RS21DGRS?Customer: We bought it in 2006JA: What have you tried so far?Customer: The filter sent has a reference SAMHAFIN2PJA: Anything else you want the Electronics Expert to know before I connect you?Customer: NOT really just want to know if there is a currently available rreplacement internal filter

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Daniel

senior service enginner

High School or GED

19,386 satisfied customers
My neff w machine is beeping and flashing 03.. wont go to

hi, my neff w machine is beeping and flashing 03.. wont go to rinse/spin i think.JA: Do you know the model of your Neff appliance? How old is it?Customer: its at least 15 years old , afraid i dont know modelJA: The Appliance Technician can help you find the model number; I'll connect you shortly. How long has this been going on with your Neff appliance? What have you tried so far?Customer: just since last night.JA: Anything else we should know to help you best?Customer: switched it off and on again !

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4,266 satisfied customers
My Zanussi Dryer Model no. ZTE7100PZ when turned on it

Hi My Zanussi Dryer Model no. ZTE7100PZ when turned on it starts for about 1 second and then the red filter light comes on and it won't operate. I have cleaned the filter but cannot see what else to do for this. Can you help please?JA: What happened just before the light on your Zanussi dryer came on?Customer: when I start a programme the light is green and nothing different happened except now the red light comes on just after start and the dryer stopsJA: How long has this been going on with your Zanussi dryer? What have you tried so far?Customer: Since Sunday. I have cleaned the filter and checked the vent hose. I have tried with fewer items but don't know what else to doJA: Anything else we should know to help you best?Customer: I don't think so

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4,266 satisfied customers
The alarm & triangle sign has come on on my whirlpool

Hi, The alarm & triangle sign has come on on my whirlpool fridgefreezer S20ERBB2V ! I have lost the freezer temp display it just flashes_ _JA: How old is your Whirlpool freezer?Customer: 14 yrsJA: How long has this been going on with your Whirlpool freezer? What have you tried so far?Customer: 2/3 weeks, a repair guy came out and thought the door had been left open! ,he defrosted freezer internal back panel and the temp reset overnight but went to alarm next day. this weekend we came back from a short break and it had reset by its self only to go back into alarm 6 hours laterJA: Anything else we should know to help you best?Customer: all seals are good, doors aligned and level, never had a prob before

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Daniel

senior service enginner

High School or GED

19,386 satisfied customers
Our Currys dishwasher wont start and it sounds like the

Our Currys dishwasher wont start and it sounds like the water is not getting in. The water light is illuminating. Model CDW60W16/A.JA: Who makes your dishwasher? How old is it?Customer: IT IS A CURRYS OWN BRAND. AROUND 2 YEARS OLD I THINK.JA: How long has this been going on with your dishwasher? What have you tried so far?Customer: Going on around 10 days. Ive switched off, checked the water pressure, checked the filter and added salt but no difference.JA: Anything else we should know to help you best?Customer: Never been totaly happy with it as frequently left undissolved tablet but that seems ok now. Our water is soft so no issues with deposit build-up

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Andrew Smith

M&E Project Manager

Vocational, Technical or Trade Scho

6,602 satisfied customers
When I turn on the one cup two cup and steam lights flash

When I turn on the one cup two cup and steam lights flashAssistant: I'll do all I can to help. How long have you been dealing with this?Customer: It's been like it a while now. I keep turning on and off hoping it will sort itselfAssistant: Do you plan on doing the work yourself?Customer: If possible yesAssistant: Anything else we should know to help you best?Customer: While lights are flashing I turn steam/hot water knob to on, it pumps cold water outAssistant: How long has this been going on? And how severe is the problem?Customer: It doesn't work so severe.

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Tamar D

Mechanic II

Vocational, Technical or Trade School

3,846 satisfied customers
I have a Bosch Oven Model SCP399x-8 and yesterday evening I

Hi Pearl, I have a Bosch Oven Model SCP399x-8 and yesterday evening I activated the Pyrolysis cycle. Today the green light remains on and the oven door will not open. Any ideas?JA: Have you tried resetting your Bosch oven by unplugging it for 60 seconds then plugging it back in? How old is it?Customer: Yes I hvae done that but the green light remains on when I reconnectJA: How long has this been going on with your Bosch oven? What have you tried so far?Customer: Just since yesterday/this morning. I have read the user manual but can not find anything to help. I am unable to use any function on any settingJA: Anything else we should know to help you best?Customer: Nothing I can think of apart from the oven was working fine up until I set the cleaning cycle. When I went to put the shelves etc back in this morning the green light was still on and the door would not not open. This is still the case

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4,266 satisfied customers
The igniter stays clicking when the oven is alight - even

The igniter stays clicking when the oven is alight - even though it no longer actually lights the gas. Also the oven does not come up to temperature. Any ideas?JA: What's the brand and model of your oven? How old is it?Customer: It's 15 years old. Rangemaster. Don't know model number but it has an additional narrow electric oven and a wok burnerJA: The Appliance Technician can help you find the model number for your oven; I'll connect you shortly. How long has this been going on with your Rangemaster oven? What have you tried so far?Customer: Started about 4 days ago. All I have tried so far is to eat an uncooked meal ! :-)JA: Anything else we should know to help you best?Customer: Only that I am ancient and can't crawl around on my knees for too long :-)

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Andrew Smith

M&E Project Manager

Vocational, Technical or Trade Scho

6,602 satisfied customers
I have a Moffat Module 90 Gas cooker the grill ignition is

I have a Moffat Module 90 Gas cooker the grill ignition is permanently trying to ignite the grill when the control switch is off. The cooker is oldJA: I'll do all I can to help. How long have you been dealing with this?Customer: About 10 daysJA: Do you plan on doing the work yourself?Customer: If I can if not an engineerJA: Anything else we should know to help you best?Customer: It constantly make a clicking noise which is normal when you are igniting grill but not other wise

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4,266 satisfied customers
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