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Hi, thank you for your question, I am looking into for you right away.
The grounds for challenging a PCN, which an adjudicator will likely accept are very specific. These include that the penalty exceeded the amount that applied in the circumstances;that the contravention did not occur; the traffic regulation order is invalid;you did not own the vehicle;the penalty has been paid already and that there were compelling reasons. Please note I have not included the ones that are clearly not applicable to your situation. The compelling reasons could apply to you however you will have real difficulty especially because after 20 minutes trying to find parking you then stayed in the parking for what they say is over an hour. Unless you can prove that the sign is not visible this is a matter where allowing you to pay the discounted rate would most likely be considered reasonable. I think it will cost you more time to challenge this one and may be best to pay the discounted rate as it seems you are not able to show that you did not park for as long as they claim. The error that they have admitted does not affect their right to charge the penalty unfortunately it only addresses the fact that you did not get the correct detail for exercising your rights to pay the discounted rate. I hope the response is helpful to you. If you are satisfied with the reply please do not forget to kindly rate my service. Thank you.
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