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Hi thank you for your enquiry and patience. I am revieiwing your question now for you.
If the other claim did not have a claim reference number then you are ok to submit a new claim and submit new Form 160 for help with fees. You need to provide all your information to show your finances to avoid them returning it and requesting further information. If you are working you need to show your wage slips, bank statements and proof of address eg council tac bill. If unemployed and on benefits any benefits letters or tax credits letters. I hope this helps and all the best.
Frankly, regardless of being one claimant with two claims perhaps against two different defendants you should not send them together, keep them separate to avoid a repeat, because unfortunately the court clerks do make human errors but they do not apologise.