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Hello, my name is ***** ***** I will help you. I am just reviewing your question. Hopefully, we can get this resolved quickly.
You are entitled to everything which you have paid for.
Otherwise, the Solicitor retains a lien.
But if you have paid, you are entitled to everything apart from the attendance notes.
They belong to the firm itself.
Can I clarify anything for you about this today, please?
If you need anything further I am available for a follow up at no extra cost.
I was just following up to see if there is anything else I can assist you with today? If so, just let me know.
If not, then I am happy to have been able to assist you.
The solicitor retains title and documents until paid.
You can have them transferred to another Solicitor with that new Solicitor giving an undertaking to pay the fees.
I hope that helps