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Hi, my name is***** am a solicitor in England and Wales with 9 years of experience and have worked in the legal sector since 2008.
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Hi, Have they given any evidence o the damage? Any photos?
Have you taken any photos of the car before you gave it back to them?
Is there any visible damage to the car?
Does the lease allow for wear and tear?
It's not legal if they do not have permission under the lease agreement.
You can use this letter as a template:
LETTER BEFORE ACTION
Re: Claim for (insert sum)
I refer to the above matter. (Insert details of the dispute).
This letter is being sent to you in accordance with the Pre-Action Protocol (“the Protocol”) contained within the Civil Procedure Rules (“CPR”). In particular, I refer you to paragraph 7 of the Protocol, and paragraphs 13 to 16 of the Practice Direction on Pre-Action Conduct and Protocols regarding the Court’s powers to impose sanctions for failing to comply with the provisions of the Protocol.
I therefore put you on notice of my intention to issue county court proceedings against your company for my losses should I not receive payment in full by 4 pm on (insert date 14 calendar days).
Should court proceedings be necessary I will claim the court issue fee and statutory interest. Should I succeed in obtaining a judgment, the same will be transferred to the High Court for enforcement against you whereby further costs will be added to the judgment sum.
I trust the above will not be necessary and I therefore look forward to hearing from you as a matter of urgency.
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